Looking for best practices to safely handle the delicious food that comes in your Fresh City bag? You’ve come to the right place. Please take a minute to read through all of the information below regarding allergens, food storage and food safety!


Be aware that the Fresh City online store offers products containing nuts, soy, gluten and other common allergens and that all of our bags are assembled in the same packing area. Though we strive to keep all product information up to date on the online store, eaters with severe sensitivities to trace quantities of any allergen should be cautious as we are unable to ensure the complete absence of such allergens.

Refrigeration & Storage

Fresh City bags are delivered daily to our members’ homes or various pick up locations across the city.

It is very important that your bag contents be stored appropriately within the day of arrival. If you have questions or concerns about the safety of your refrigerated items, please don’t hesitate to call us at 647-560-3939 or email us at member@freshcityfarms.com within the same day of delivery and we will address your inquiry accordingly.  

Some good food habits for all eaters:

  • Be aware of ‘expiry’ dates, ‘durable life’ dates, ‘best before’ dates and ‘use by’ dates
  • Keep your refrigerator at 4 °C or colder and your freezer at -18 °C or colder
  • Wash produce before consuming or cooking
  • Wash your hands and any food contact area frequently
  • Refrigerate or freeze your leftovers
  • Refrigerate all dairy
  • Separate raw foods from cooked foods
  • Read all labels for information on preparation instructions, ingredients, allergens and storage
  • Clean your fridge on a regular basis – the arrival of a new Fresh City bag is always a good opportunity!

If you’d like more info on food safety, we encourage you to read through the guidelines listed by Health Canada and/or Eat Right Ontario addressing safe handling and food storage practices.  Please click through the links to get the full details.

Health Canada

Eat Right Ontario

Specific Food Item Safety Tips