We are now using dry ice to help keep frozen and cold items at their correct temperature.
Dry ice looks exactly like ice cubes. You will be reminded to look out for dry ice, as there is a warning label on every box.
Dry ice will sublimate (disappear) as it cools, and it's possible that you will not see any more dry ice when you unload your order. If your order still contains dry ice, leave it where it is and it will evaporate on its own. It's not synthetic or harmful either, just a little CO2 gas (the same stuff that just left your lungs!).
Refrigerated items (non frozen) will be delivered in a foil pouch. The foil pouch will contain the dry ice on the bottom, soft gel pack, then products purchased. We do not put refrigerated items directly on the dry ice as it will cause them to freeze.
Frozen items will be delivered in foil pouch. The foil pouch will contain the frozen product and will be in direct contact with dry ice.
- Do not touch dry ice with bare hands, as it can burn your skin on contact.
- Please use a dish towel or gloves to remove items from the bags if you still see dry ice.
- Keep dry ice away from children and pets.
- Do not eat or add to drinks.
How to dispose dry ice
To dispose of dry ice, place it in a well-ventilated area at room temperature; the remainder of the ice will sublimate away (disappear). Never dispose of dry ice in a sink, a trash can, chemical waste container or other garbage/waste can.